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Changing Direct Debit instructions

scubamad
Dabbler
Posts: 24
Registered: 23-08-2007

Changing Direct Debit instructions

How do I change the direct debit instructions for my mobile account? I can see how to do it on the broadband account but cannot find any way to do it on the mobile side.

Thanks

Pete

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 85
Thanks: 23
Fixes: 5
Registered: 13-07-2017

Re: Changing Direct Debit instructions

Hi scubamad.

 

It currently isn't possible to change your Direct Debit details on the Mobile side of things via My Account. Sorry for any inconvenience this may cause.

 

However, if you could send me a PM with your name and address, I can begin to get that sorted for you.

 

 Michael Williams
 Plusnet Help Team