Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Can't send a text message
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Can't send a text message
Can't send a text message
17-06-2021 4:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I'm trying to send an important text to my credit card company but it's not going through. I've tried restarting the phone, clearing the messages app cache and still it doesn't work.
Is there an issue with texts in my area? Postcode is RH10.
Thanks
I'm trying to send an important text to my credit card company but it's not going through. I've tried restarting the phone, clearing the messages app cache and still it doesn't work.
Is there an issue with texts in my area? Postcode is RH10.
Thanks
Message 1 of 3
(642 Views)
2 REPLIES 2
Re: Can't send a text message
17-06-2021 5:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is it a shortcode number ?
Texts to shortcodes arent supported by Plusnet
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 2 of 3
(640 Views)
Re: Can't send a text message
17-06-2021 7:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes... ok that's why. It came up to say they'll be a charge and I accepted, so thought it would go through.
I'll have to ring them then.
Thanks
I'll have to ring them then.
Thanks
Message 3 of 3
(628 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page