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Can't make a call. Even to the customer services!

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Newbie
Posts: 2
Registered: ‎29-05-2020

Can't make a call. Even to the customer services!

Have been having issues with my phone lately, can't make calls all of a sudden, people who are trying to call me get straight to the voicemail. Tried to dial customer services - the same problem. Please help.

3 REPLIES 3
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Plusnet Help Team
Plusnet Help Team
Posts: 15,100
Thanks: 431
Fixes: 123
Registered: ‎27-04-2007

Re: Can't make a call. Even to the customer services!

Hi there and I'm really sorry to see there's an issue with your line at the moment. 

 

Could you send me a PM (there's a link if you click on my username) with your username or land line number and I'll make sure that gets dealt with. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Highlighted
Newbie
Posts: 2
Registered: ‎29-05-2020

Re: Can't make a call. Even to the customer services!

Hi, the problem persists. Have you had a chance to look into it please?
Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 15,100
Thanks: 431
Fixes: 123
Registered: ‎27-04-2007

Re: Can't make a call. Even to the customer services!

Sorry for the delay, I've just sent a reply to your private message. 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team