Adult Content
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Adult Content
Adult Content
31-05-2018 9:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, forgive my ignorance but I'm new to this community lark so if I've posted this in the wrong place i apologies in advance!
can someone help me, how can i remove the adult content restrictions please?
(obvs just asking for a friend right)
Re: Adult Content
31-05-2018 9:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At a guess I'd say ring PN Customers Services and explain your "freind's" problem.
Re: Adult Content
31-05-2018 9:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Assuming its an issue on a PN mobile, you could also look at this thread, and PM one of the staff to get it removed.
It depends on how quickly you want it removed.
Re: Adult Content
31-05-2018 9:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
sorry for seeming dumb PN mobile?
also, how do i PM one of the staff?
had a live chat on the main website and he told me to come on here to get it sorted
Re: Adult Content
31-05-2018 10:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Where or what do you want adult content removed from?
It is a frequent issue for new mobile customers, so assumed that's what your problem was.
So that is the chat person you found, and now me, who does not understand what it is you need.
Re: Adult Content
31-05-2018 11:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator's note by Dick (Strat): Topic moved to Mobile board on the assumption that it is Mobile related.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Adult Content
02-06-2018 9:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi karlos,
If you would like to have your adult content restrictions removing from your Plusnet mobile account, you will need to give us a call on 500 free from the SIM, or send a Private Message to any of the mobile staff (our names are in pink). Once you click on the name, it will take you to the staff members profile where you'll see the tab to send a Private Message.
If the adult content restrictions are in relation to your Plusnet broadband account, you will need to contact the broadband team, over in the following link: https://community.plus.net/t5/Broadband/bd-p/Broadband.
- Rebeka
Re: Adult Content
06-06-2018 3:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Rebeka, I called 500 and asked to have my content lock removed, 4 hours later it has still not been done, can I have my contact lock removed
Re: Adult Content
07-06-2018 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Wooderz!
I can remove the content lock for you today, not a worry, but I'll need you to send me a PM so we can whizz through some security first
To send a PM just click on my profile and then click 'send private message' on the right of the screen -Liv
Re: Adult Content
08-06-2018 11:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Adult Content
09-06-2018 1:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi 91_James_91!
Now that you have posted on the forum, you should be able to click on a staff profile and send a PM to get your Adult Content removed
You will also need to be sure that your email address has been verified. You can find the link to verify this in your emails from us. We do advise to also check your spam or junk folder for this
-Liv
Re: Adult Content
20-07-2018 10:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, can you remove the block on my mobile please too?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page