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Account access

Rising Star
Posts: 96
Thanks: 17
Registered: ‎15-05-2018

Account access

Once again I'm unable to log into my account. " somethings gone wrong,please try again " . How many other customers experience this ? How am I supposed to manage my account ? Why has this been going on so long ? All I wanted to do was discover whether there was a problem with the network as I'm struggling to send text messages.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Account access

Hi @Wibblyp,

I'm sorry for the delayed response. Are you able to try logging in via another web browser or device? Failing that, please could you try clearing your cache and cookies to see if this makes a difference?

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team