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Time out Internal error bug

FIXED
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daleh43
Grafter
Posts: 26
Thanks: 3
Registered: ‎27-08-2017

Time out Internal error bug

hi,

Thanks for the invite to take part in beta testing. Everything has gone smoothly apart from the odd occasion I get "somethings gone wrong" (Error; timeout error) null when clicking on home, bills etc ( I know its going to do it as the spinning circle takes forever. Once I click on retry it fires up.

Also for any of us that have facial or fingerprint recognition, can this be added as a further security measure as most banks have now.

Thanks

 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,618
Thanks: 269
Fixes: 55
Registered: ‎26-03-2018

Re: Time out Internal error bug

Fix

Hi @daleh43 

 

Thanks for the feedback.  i'll make sure it's passed across to the relevant people. 

 

In regards to facial/fingerprint recog...i am not sure if it is something we have in the pipeline at the moment, but i'll ask for you! 

 

Thanks, 

MoR

 

 

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 MoR
 Plusnet Help Team