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Problem logging in/verification process

Plusnet Help Team
Plusnet Help Team
Posts: 14,170
Thanks: 4,397
Fixes: 714
Registered: ‎21-04-2017

Problem logging in/verification process

Opened the app up and it was logged out(Even though I didn’t log out and I was logged in very recently earlier today).

Typing in my mobile number and password, it wants to verify me again by email/text. 

Entered the verification code and this happens:CB9D8312-D9B7-4FAD-B9DD-D96D3F48CCF9.png

I can fix broadband but this is beyond me. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 14,170
Thanks: 4,397
Fixes: 714
Registered: ‎21-04-2017

Re: Problem logging in/verification process

Panic over.
Requested a new verification code and I’m back in.
Phew.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team