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Problem logging in/verification process

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,052
Thanks: 9,698
Fixes: 1,529
Registered: ‎21-04-2017

Problem logging in/verification process

Opened the app up and it was logged out(Even though I didn’t log out and I was logged in very recently earlier today).

Typing in my mobile number and password, it wants to verify me again by email/text. 

Entered the verification code and this happens:CB9D8312-D9B7-4FAD-B9DD-D96D3F48CCF9.png

I can fix broadband but this is beyond me. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,052
Thanks: 9,698
Fixes: 1,529
Registered: ‎21-04-2017

Re: Problem logging in/verification process

Panic over.
Requested a new verification code and I’m back in.
Phew.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet