cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Mobile App Update

Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Mobile App Update


@goldenfibre wrote:
. Do they send out beta app to anyone's who has registered to try beta app or is it not yet released?

Not everyone who applied will get it straightaway, I imagine that that they'll ramp up testing as time goes on. The first waves only left this morning Smiley 

 Jono H
 Plusnet Community Manager
Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Mobile App Update

There's a large wave of emails about to go out, you may get one from Apple/Android first but there is a pretty good chance you'll get invited tonight.

 Jono H
 Plusnet Community Manager
smsm1
Hooked
Posts: 6
Thanks: 2
Registered: ‎08-06-2018

Re: Mobile App Update

Hi JonoH, 

 

Thanks for the updates. Useful to be kept in the loop with what's happening. I'm looking forward to my invite coming.

Community Gaffer
Community Gaffer
Posts: 3,171
Thanks: 5,294
Fixes: 107
Registered: ‎29-09-2011

Re: Mobile App Update

When there's substantial news I'll always share it where I'm able, sometimes though there isn't much news that we can talk about Cheesy

 Jono H
 Plusnet Community Manager
Macc2018
Grafter
Posts: 41
Thanks: 9
Registered: ‎28-12-2017

Re: Mobile App Update

Still nothing for me.

 

feeling unwanted now.

goldenfibre
Pro
Posts: 3,000
Thanks: 122
Fixes: 7
Registered: ‎01-06-2010

Re: Mobile App Update

I feel the pain too. When JunoH metion there is large wave emails will be sent out in email tonight. But disappointed nothing in email yet. I just give up.

Superuser
Superuser
Posts: 9,968
Thanks: 1,280
Fixes: 71
Registered: ‎06-04-2007

Re: Mobile App Update

I know waiting is frustrating but patience is a virtue. Smiley

David
ChrisAtBristol
Aspiring Pro
Posts: 123
Thanks: 26
Fixes: 3
Registered: ‎02-01-2017

Re: Mobile App Update

I put in requests for two accounts, one iOS and one Android and had the iOS invitation this afternoon.

Had two e-mail for the same number both being the iOS number but only one of the redeem codes work.

So as it stands this minute my OH has the app on her phone and looking at it, it looks good.

Just hoping now the Android version comes through as my wife is not really into beta testing but I will keep an eye out for it working proper and look forward to the Android version if I’m lucky to get the call up.

goldenfibre
Pro
Posts: 3,000
Thanks: 122
Fixes: 7
Registered: ‎01-06-2010

Re: Mobile App Update

Lucky you @ChrisAtBristol I feel I don't count as a loyalty to Plusnet as I am with PN for a very long time since 2002 for ADSL/ADSL2+/FTTC and PN Mobile (4 accounts) with Android and Apple.

Superuser
Superuser
Posts: 9,968
Thanks: 1,280
Fixes: 71
Registered: ‎06-04-2007

Re: Mobile App Update

Are you waiting for IOS or Android?

David
goldenfibre
Pro
Posts: 3,000
Thanks: 122
Fixes: 7
Registered: ‎01-06-2010

Re: Mobile App Update

Waiting for Android

Superuser
Superuser
Posts: 9,968
Thanks: 1,280
Fixes: 71
Registered: ‎06-04-2007

Re: Mobile App Update

I think Android might need a bit more patience.

David
ChrisAtBristol
Aspiring Pro
Posts: 123
Thanks: 26
Fixes: 3
Registered: ‎02-01-2017

Re: Mobile App Update

Hi spraxyt, not sure if your talking to me or goldenfibre but if it’s me, I’ve got the iOS version but I really wanted the Android version but at least I now know something is being done to introduce an app and wont moan too much as at least I’ve got something.

Just for information, while loading the iOS app you have to first download an app called “TestFlight” first but somewhere along the line I thought I seen something that said “app expires in 85 days” and not sure if that’s when the chance to download testflight closes or that's when the beta testing closes at the end of testing.

ChrisAtBristol
Aspiring Pro
Posts: 123
Thanks: 26
Fixes: 3
Registered: ‎02-01-2017

Re: Mobile App Update

Just a thought, my wife's phone who has the app now has her allowances roll over tomorrow so I wonder if were in early to see if all the allowances go back to the full mark.

Will see tomorrow.

goldenfibre
Pro
Posts: 3,000
Thanks: 122
Fixes: 7
Registered: ‎01-06-2010

Re: Mobile App Update

@ChrisAtBristol app expires in 85 days for beta app (that's would mean PN could push official app around in January 2019 after xmas) if the beta are successful.

 

Any chance to post here with screenshot of what the app look like? I will understood if you can't do this because of account number/mobile number etc