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Re: Mobile App Update

goldenfibre
Seasoned Pro
Posts: 3,286
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Registered: ‎01-06-2010

Re: Mobile App Update

Don't think you will get it back again. Only one chance and that's it.
JonoH
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Re: Mobile App Update


@quelquod wrote:

Is there any way to get PN to get the Testflight invitation resent?


Can you PM me your PN mobile number, your email address and your PN Mobile Account Username/number and I'll try to get another sent

 Jono H
 Plusnet Community Manager
MisterW
Superuser
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Registered: ‎30-07-2007

Re: Mobile App Update

bit late to the party here , but now have the Android version of the app.

I have attached a screenshot of the email invite - as you can see it is not obvious that the link is just the word "link".  I had to view the email in Outlook before I saw that "link" was a link....

That confused me for a while too, certainly didn't show up as a hyperlink in gmail

You'd think that Google could at least get it right in their own email clientRoll_eyes

Nothing (that hasn't already been reported) to add to the fray so far...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

JonoH
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Posts: 4,346
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Registered: ‎29-09-2011

Re: Mobile App Update


@MisterW wrote:

I have attached a screenshot of the email invite - as you can see it is not obvious that the link is just the word "link".  I had to view the email in Outlook before I saw that "link" was a link....

That confused me for a while too, certainly didn't show up as a hyperlink in gmail :smiley

I reported it yesterday afternoon when I saw it for myself, that link, does not look like a link.

 Jono H
 Plusnet Community Manager
ChrisAtBristol
Aspiring Pro
Posts: 152
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Registered: ‎02-01-2017

Re: Mobile App Update

@brookheather

I hope you don’t mind me asking or Mods for me going off paste a minute but in your screen shot I’ve noticed your notification tray is showing VoLTE so hope this feature has been added to PlusNet mobile and you were on PN when shot was taken.

brookheather
Rising Star
Posts: 103
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Registered: ‎02-02-2016

Re: Mobile App Update

Sorry I'm actually on EE - the PlusNet sim is in my son's phone.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

BT FTTP 500 + pfSense + Uniquiti Unifi 6 Pro
goldenfibre
Seasoned Pro
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Registered: ‎01-06-2010

Re: Mobile App Update

@JonoH

Plusnet mobile has been updated via google play as I can see there is new addition on the app for change your smart cap as it got message us along with talk to us now (useful for deaf users) many thanks PN. Been message it and it was successful get through to support ok. Smiley

JonoH
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Posts: 4,346
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Registered: ‎29-09-2011

Re: Mobile App Update

I thought you'd like that feature Smiley 

 Jono H
 Plusnet Community Manager
quelquod
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Re: Mobile App Update

 


@quelquod wrote:

Is there any way to get PN to get the Testflight invitation resent?


It's OK now thanks - the update has triggered a fresh TestFlight invitation.

Democracy - 3 wolves and a lamb voting about what to have for lunch!
JonoH
Hero
Posts: 4,346
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Registered: ‎29-09-2011

Re: Mobile App Update


@quelquod wrote: 
It's OK now thanks - the update has triggered a fresh TestFlight invitation.

Shame, I submitted it and was curious to see what would happen. Glad you have it again.

 Jono H
 Plusnet Community Manager
ChrisAtBristol
Aspiring Pro
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Registered: ‎02-01-2017

Re: Mobile App Update

Are you guys trying to wind me up with the email I had today saying the app is nearly here.

I want an email that says its here but how antagonising is sending a message saying its nearly here when I don’t have the app.

JonoH
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Re: Mobile App Update

Maybe try the store Monday/Tuesday time...

 Jono H
 Plusnet Community Manager
goldenfibre
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Re: Mobile App Update

@JonoH Look like the app are official release via play store on Monday or Tuesday? Is the beta trial over now?

JonoH
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Posts: 4,346
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Re: Mobile App Update

Whilst the app is being released now, we're going to continue to work on and improve it with all of the great feedback and ideas that you've all provided us with.

 Jono H
 Plusnet Community Manager
ChrisAtBristol
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Re: Mobile App Update

@JonoH

Hi JohoH

When you say “released now” are you talking generally as I still can’t find the app in Google Play Store.