signed up in december still no phone line from plus net

[#1]

i will ring them but i cant understand how they can do that ?

[#2]

have you told them you want a MAC?

[#3]

What on earth has a MAC got to do with the provision of a phone line?

[#4]

Quote from: emzx23x

i will ring them but i cant understand how they can do that ?

They can do that because currently they own the phone line and are therefore able to deny transfer out requests, unfortunately. However if you call them and let them know you want to transfer the line away they won't be able to deny the requests any more (provided you're not in a contract with them and have paid all outstanding costs).
Hope that helps,