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phone line problem

kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

phone line problem

hello everyone. this morning every-time i try to phone someone their line seems to be engaged . Iv tried plusnet but they are engaged aswell. iv used 3 different house phones and its still the same.
10 REPLIES
kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

Re: phone line problem

someone help me please. iv got a list of in-portent calls to make Sad
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: phone line problem

have you tried phoning your own number from a mobile
kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

Re: phone line problem

just got a friend off facebook to do this and its also engaged .
kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

Re: phone line problem

even 141 is engaged. id wish someone would help . im really in a situation here and this is my only way of contacting anyone.
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: phone line problem

Is your broadband still working correctly?
Could you use a VOIP service to make any urgent/important calls?
Most important, raise a phone fault, start here assuming it's a Plusnet home phone: http://www.plus.net/support/phone/troubleshooting.shtml
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

Re: phone line problem

broadband is great . i dont know what voip  is sorry  Embarrassed
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: phone line problem

VOIP is basically using your broadband to make telephone calls:
http://www.voipfone.co.uk/What_Is_Voip.php Smiley
VOIP also includes Skype.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
kevyandrean
Grafter
Posts: 55
Registered: ‎16-05-2013

Re: phone line problem

thanks for your help people but i just received this message. was worried id be without a phone for a while there Roll eyes. thanks again and have a good day all.
Unfortunately it looks like there's a issue in the Motherwell Area
Estimated time to resolve: 11:45
Dialling codes affected: 01560, 01417, 016982
We're really sorry but we've got a problem at the moment in the Motherwell area, which means that some of our customers will be having trouble with their telephone line. We're trying to fix the problem as quickly as we can.
If you're still having issues after this time please let me know
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: phone line problem

Ah, at least you have an explanation.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: phone line problem

This was reported to us at 10:16am, we've no further update on this yet. We'll let you know as soon as we do.