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outages

chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

outages

Can someone please tell me where on the website I can find outage & fault info. Can we still raise a ticket. Thanks

3 REPLIES 3
geek26
Aspiring Pro
Posts: 192
Thanks: 30
Fixes: 2
Registered: ‎20-08-2016

Re: outages

Hi,
Any info on wide spread outages will be published at status.plus.net and fault tickets can be raised at faults.plus.net
James
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,954
Thanks: 625
Fixes: 176
Registered: ‎27-04-2007

Re: outages

Hi there,

 

We also post widespread outages and planned maintenance here: https://community.plus.net/t5/Service-Status/bd-p/ServiceStatus

 

We've taken a look at your account and can see you've reported a line fault, we should be able to update you further on the 1st of March at the latest.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
chrisco
Grafter
Posts: 317
Registered: ‎31-07-2007

Re: outages

Thanks folks for the info.