Why do I feel like I'm being blackmailed into jumping ship early??

[#1]

@pvmb 

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"they" - Openreach - may not be physically pulling the plug on the PSTN service until "Feb 2027" (are you sure? I doubt there will be one national grand slam) but phone service providers - such as Plusnet - will surely be making their own decisions over the continuance of their services, given the background?

But in that case why give me a 12 month contract for phone/ bb in november.  All that was stated at the time was that at the end of the 12 month contract I could only renew for bb.  I understood that was the case.

They seem to have moved the goal posts.

[#2]

This is just like the conversation I have with my in-laws, mobile coverage is poor, well in a deep rural area it is your responsibility to check the providers coverage maps in preference to buying the lowest cost mobile.

[#3]

@PhilipHeyes 

We're just  troublesome oldies. 😁

When we moved here, we were younger and did due diligence and checked for phone line, bb, online shopping deliveries etc We have a wood supply and woodstove so covered the cooking and heating side too. Old school we have candles and rechargeable torches too.  Of course having a flaky mobile signal wasn't really an issue as the landline was good.

[#4]

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@Spik3y wrote:

At present I have a 3 set of dect phones.  I'm guessing as they are getting older (in phone years) that I will probably need a new set.  I have a plug in phone which we use when powers down.

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DECT  phones infers that you have 3 wireless handsets with a base unit which connected to the phone line plus simple charging bases for the other two.

If this is the case you simply plug the base station into the router rather than the phone socket and all three phones will work just as before.

[#5]

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@Spik3y wrote:

But in that case why give me a 12 month contract for phone/ bb in november.  All that was stated at the time was that at the end of the 12 month contract I could only renew for bb.  I understood that was the case.

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There is a valid argument that you have a 12 month contract, it’s simply a change of brand part way through it.

The bottom line is, like it or not, that this is the way that Plusnet are handling the demise of the old PSTN service. 
A Google search states that all EE customer service calls are answered either in the UK or Ireland.