Added voice mail to my list of options.
Confirmation email to say it had been added.
Unfortunately not working for me.....There is no dialling tone on my phone since it was added, the phone rings if someone calls but you cannot hear them and they cannot hear you.
Will simply go back to options and cancell voice mail.
Fixed! Go to the fix.
Looks like canceling is not that straightforward, assumed I could go back in and do that on the main page.
Can someone at PN either cancell this service for me or advise me how to cancell it as I have no landline phone.
While I'm not confident that voicemail is the cause for the no dial tone on your phone handset, you can remove call features directly via your account. I've attached a screenshot (Of my account) showing this below from the add call features section:
Here's also a direct link: https://www.plus.net/plustalk/index.php?page=wlr_remove_call_features
With regards to the problem with your phone service could you try the steps here: https://www.plus.net/help/phone/phone-line-troubleshooting/ letting us know how it goes please?