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Tariff link not working

glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Tariff link not working

The link to the tarrif page is not working - It goes to a page which says that page cannot be found.
14 REPLIES 14
pjmarsh
Superuser
Superuser
Posts: 3,627
Thanks: 1,295
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Registered: ‎06-04-2007

Re: Tariff link not working

Where are you seeing the link isn't working?  I've just found the tarriffs at http://www.plus.net/images/residential/voice/pdf/home_phone_tariffs.pdf which is linked to from the FAQ's on the product pages.
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Tariff link not working

The link in my sig works ok. Smiley
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Oldjim
Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Tariff link not working

pjmarsh
Superuser
Superuser
Posts: 3,627
Thanks: 1,295
Fixes: 14
Registered: ‎06-04-2007

Re: Tariff link not working

Aha, I was using the link below it titled "Home Phone Billing Guide" to get to the PDF!
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: Tariff link not working

If you go to the Home Phone page and click on the tarrif tab it comes up unknown page.
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Tariff link not working

There have been issues with the html page before that's why I linked to the pdf.
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
James
Grafter
Posts: 21,036
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Registered: ‎04-04-2007

Re: Tariff link not working

Are we talking about this page?
http://www.plus.net/support/phone/home_phone/info/call_charges_guide.shtml
If so, how did you navigate to that page?  Let me know and I should be able to raise it with the Web Team.
Oldjim
Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Tariff link not working

see my earlier post Grin
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Tariff link not working

Click Jims first link then go down left a bit and click home phone tarif link
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
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Registered: ‎10-04-2007

Re: Tariff link not working

http://www.plus.net/support/?helpheader=support
Bottom of left column under Home Phone the Product Information link takes you to http://www.plus.net/support/home_phone/info/index.shtml?supporta=homephoneproductinfo
The 3rd Link "Home Phone Call Charges Guide"
jelv (a.k.a Spoon Whittler)
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jelv
Seasoned Hero
Posts: 26,786
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Registered: ‎10-04-2007

Re: Tariff link not working

Quote from: Oldjim
see my earlier post Grin

They need spoon-feeding!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Tariff link not working

Three spoons for James, he has such a sweet tooth Cheesy Cheesy
James
Grafter
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Registered: ‎04-04-2007

Re: Tariff link not working

Thanks all (apart from John Tongue )
Raised as problem 54316.
Anotherone
Champion
Posts: 19,107
Thanks: 455
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Registered: ‎31-08-2007

Re: Tariff link not working

I take it that this has been fixed now? (all the links I've followed seem to work OK, apart from James link above in post #7 which seems to have an extra '/phone' in the middle and is wrong!?)