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Phone package upgrade

5Farthings
Newbie
Posts: 8
Registered: 14-03-2009

Phone package upgrade

Could someone at PlusNet find out why it has taken over a month to change my package from evenings and weekends to anytime. I requested this in September and a reply came back to say this would be on my next billing date which was 4 October. We have now passed another billing date and it still has not been done. I raised a question (30227255) on 4 October and keep getting fobbed off with 'we are unable to answer your question' and saying the next action will be about a week later. If PlusNet cant change the phone package they should say so and I will go elsewhere.
Not a happy bunny
5Farthings
1 REPLY
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Phone package upgrade

Topic locked in favour of this http://community.plus.net/forum/index.php/topic,80611.msg656973/ - double post