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Phone options not working

FIXED
wibble101
Browser
Posts: 2
Thanks: 1
Registered: ‎02-12-2021

Phone options not working

Hello Since before 12th October I have been trying to add Plusnet call protect to my phone system. 

Unfortunately it is still not working. I have spoken to your agents about this, still nowt.

I require Caller ID

Voicemail

and Plusnet Call Protect, none are working on my phone but all are showing active in my members control panel.

Your assistance will be appreciated.

 

 

 

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,912
Thanks: 9,535
Fixes: 1,512
Registered: ‎21-04-2017

Re: Phone options not working

Fix

Thanks for your post @wibble101 and welcome to our Community Forums.

I'm sorry to see your call features aren't working.

I've placed an order with our suppliers to activate those that are showing as enabled in your account.

This should go through within an hour. Can you let me know if they work afterwards?

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I no longer have a regular presence here as I've moved on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet
wibble101
Browser
Posts: 2
Thanks: 1
Registered: ‎02-12-2021

Re: Phone options not working

Thank you for your help, it's working 😀

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,912
Thanks: 9,535
Fixes: 1,512
Registered: ‎21-04-2017

Re: Phone options not working

Excellent! No problem @wibble101

Let us know if you have further issues or there's anything else you'd need help with. Cheesy

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I no longer have a regular presence here as I've moved on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet