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Phone fault

FIXED
Champnet
Aspiring Hero
Posts: 2,652
Thanks: 1,009
Fixes: 13
Registered: ‎25-07-2007

Phone fault

For Info:

Just reported on the online fault system a problem with our home phone. No incoming or outgoing calls, no dial tone.

Broadband working as normal. Ran all suggested tests including an old phone pluged directly into the test socket.

3 REPLIES 3
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,934
Thanks: 418
Fixes: 98
Registered: ‎22-01-2018

Re: Phone fault

Hiya @Champnet 

 

I'm sorry you are experiencing issues with your phone, I can see it's been raised and we will keep you posted here.  
 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Champnet
Aspiring Hero
Posts: 2,652
Thanks: 1,009
Fixes: 13
Registered: ‎25-07-2007

Re: Phone fault

@SammyM  Thanks, didn’t really expect a Staff response today.

Champnet
Aspiring Hero
Posts: 2,652
Thanks: 1,009
Fixes: 13
Registered: ‎25-07-2007

Re: Phone fault

Fix

@SammyM Working again - thanks all....