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Phone compatability

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thePParchivist
Newbie
Posts: 4
Registered: ‎17-11-2023

Phone compatability

Prior to the copper switch-off I want to replace my phones. I have in mind the BT Advance with four handsets. Will this be compatible with VOIP on Plusnet?

8 REPLIES 8
jab1
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Registered: ‎24-02-2012

Re: Phone compatability

@thePParchivist PN are not offering a VoIP service - you will need to arrange your own, so I would ask whoever you choose as your VoIP supplier the question.

John
thePParchivist
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Posts: 4
Registered: ‎17-11-2023

Re: Phone compatability

Thanks for that. I may have my terminology mixed up, but I understand I can plug my phone into the appropriate socket on the back of my PN router. That’s what I had in mind.

Baldrick1
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Re: Phone compatability

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@thePParchivist 

Once the service has gone digital there are two handset types that can be used:

1. Digital IP phone.

2, Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range.

Whilst there is a socket on the Plusnet router, this does not function. As has been pointed out by @jab1 , Plusnet are not providing a digital phone service.

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jab1
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Re: Phone compatability

No, you can't, the PN Hubs VoIP capabilities are disabled.

John
thePParchivist
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Registered: ‎17-11-2023

Re: Phone compatability

Thanks, Baldrick1, that was helpful.

greygit1
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Registered: ‎26-06-2023

Re: Phone compatability

"Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range."

 

Do you know how such a solution would work with 3 handset Panasonic model KX-TGC220E?

 

Just asking for a friend who doesn't want to needlessly throw away currently functioning hardware.

thePParchivist
Newbie
Posts: 4
Registered: ‎17-11-2023

Re: Phone compatability

Thanks, greygit1.

Sorry, I can't answer your query about Panasonic phones.

jab1
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Re: Phone compatability


@greygit1 wrote:

"Your existing analogue phone via an Analogue Telephone Adaptor (ATA). This is the most popular option. Many routers come with a built in ATA. This will work fine with 4 handset DECT phones such as the BT range."

 

Do you know how such a solution would work with 3 handset Panasonic model KX-TGC220E?

 

Just asking for a friend who doesn't want to needlessly throw away currently functioning hardware.


Simple - the base station plugs into the ATA.

John