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Phone Noisy and won't receive calls

abillings1
Interested
Posts: 1
Registered: ‎09-04-2020

Phone Noisy and won't receive calls

Had a fault logged last week and  Adam Ramsden was dealing with it call no. 5-7-201393677550.

 

the phone is now working insomuch as it rings but does not connect call, caller just gets answer phone.

 

This is urgent as I am a care responder for my 93 yr old mum.

 

If you call on the land line you will not be able to get through.

 

1 REPLY 1
WillF
Plusnet Help Team
Plusnet Help Team
Posts: 221
Thanks: 51
Fixes: 22
Registered: ‎31-03-2020

Re: Phone Noisy and won't receive calls

Hi @abillings1, I have taken a look on the account and can see one of my colleagues has updated this for you. We will keep you updated via the ticket on the account.

If this post resolved your issue please click the 'This fixed my problem' button
 Will
 Plusnet Help Team