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Phone Line

denwyn
Rising Star
Posts: 71
Thanks: 10
Registered: ‎21-11-2012

Phone Line

Have just signed up to Plusnet 60gb and Phone, very happy with broadband so far, was a bit disappointed when i first saw the router, but it knocks spots of our old Sky router in the wireless signal. Our phone has always been with BT, but i have been persuaded to try Plusnet, its far cheaper line rental, and even better paying it up front, only thing i am concerned about is should i have a problem with the phone not working and its a line problem who do i phone BT or Plusnet, BT were always fast at sorting out any problems in the past, i am given to understand its still a BT line, but who repairs a fault.
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,056
Thanks: 649
Fixes: 183
Registered: ‎27-04-2007

Re: Phone Line

Hi there,
As your line rental is paid to us you'd need to report any telephony issues to us too.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team