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Phone Extras
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Phone Extras
04-05-2012 12:27 PM
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How long does it take for things to become active when you add extras to your package, caller display for example?.
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Re: Phone Extras
04-05-2012 12:33 PM
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Message 2 of 9
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Re: Phone Extras
04-05-2012 12:34 PM
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Thanks for that, can you take them on and off as you please, or is it every month?.
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Not applicable
Re: Phone Extras
04-05-2012 3:19 PM
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I wish I could add extra to my package !

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Re: Phone Extras
04-05-2012 6:04 PM
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Quote from: tomxlisa Thanks for that, can you take them on and off as you please, or is it every month?.
If you remove a Call Feature such as Caller Display it takes roughly 24 hours to remove from your account completely. These features can be added back on again at any time and you will just be billed a pro rata amount if you add the feature part way through the month. If you are having issues doing it online at all, feel free to raise a ticket and we'll get that sorted for you.
Hope this helps

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Re: Phone Extras
04-05-2012 7:12 PM
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Thanks for that, also how do you add the voicemail extra if you wanted to, i don't want to at this time but was just saying as i cant see the option to add that extra?.
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Re: Phone Extras
04-05-2012 7:20 PM
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When you look on the features page you'll see 'Advanced Call Features' towards the bottom of the page, Voicemail Extra should be there as it is not included in the features bundle that we offer.
Let me know if you're still having problems finding that feature
Let me know if you're still having problems finding that feature

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Re: Phone Extras
04-05-2012 8:21 PM
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Yeah got it, i think it was cause i was waiting for something else to avtivate so the option for the voicemail extra wasn't showing, but it is now that the other extra is active now.
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Re: Phone Extras
04-05-2012 8:53 PM
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Awesome. If there's anything else I can help with, feel free to give me a shout

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