Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Phone Call Help
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Phone Call Help
Phone Call Help
20-01-2011 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I am new to Plusnet. I am on evening and weekend calls. I have been browsing around the plusnet site and found that i have 300 minutes and £55.00 credit. What is the 300 minutes for? Is it 300 free minutes i get between the times 1900-0700 and sat and sun? then after that i have to pay? Also what is the £55.00 credit? Thanks
Message 1 of 4
(952 Views)
3 REPLIES 3
Re: Phone Call Help
20-01-2011 12:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi andy69
Welcome to the forums
The 55.00 credit limit is the maximum you can spend on phone calls each, you can get this changed by calling support if need be.
The 300 free minutes have been removed from that product on the 4th January, ( they were for calling top 20 international destinations within the hours of you call time package)
The call time package is now 7pm to 7am ( was 6pm to 6am before 4th January)
Regards
Mike
Welcome to the forums

The 55.00 credit limit is the maximum you can spend on phone calls each, you can get this changed by calling support if need be.
The 300 free minutes have been removed from that product on the 4th January, ( they were for calling top 20 international destinations within the hours of you call time package)
The call time package is now 7pm to 7am ( was 6pm to 6am before 4th January)
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 2 of 4
(324 Views)
Re: Phone Call Help
20-01-2011 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks, so do i have UNLIMITED free calls between 1900-0700 and sat and sun? Or is it just £55.00 worth? Or is the £55.00 worth for calls like mobiles, and outside of the hours above? Thanks again
Message 3 of 4
(324 Views)
Re: Phone Call Help
20-01-2011 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: andy69 thanks, so do i have UNLIMITED free calls between 1900-0700 and sat and sun?
Yes that is correct for 01,02,03, 0845, 0870, remember to hang up and redial before 60 mins tho, or you will be charged per minute there after.
Quote from: andy69 Or is the £55.00 worth for calls like mobiles, and outside of the hours above? Thanks again
Yes

Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 4 of 4
(324 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page