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Phone Call Help

andy69
Newbie
Posts: 4
Registered: 20-01-2011

Phone Call Help

Hi, I am new to Plusnet. I am on evening and weekend calls. I have been browsing around the plusnet site and found that i have 300 minutes and £55.00 credit. What is the 300 minutes for? Is it 300 free minutes i get between the times 1900-0700 and sat and sun? then after that i have to pay? Also what is the £55.00 credit?  Thanks
3 REPLIES
Superuser
Superuser
Posts: 1,831
Thanks: 421
Fixes: 5
Registered: 05-11-2008

Re: Phone Call Help

Hi andy69
Welcome to the forums Smiley
The 55.00 credit limit is the maximum you can spend on phone calls each, you can get this changed by calling support if need be.
The 300 free minutes have been removed from that product on the 4th January, ( they were for calling top 20 international destinations within the hours of you call time package)

The call time package is now 7pm to 7am ( was 6pm to 6am before 4th January)
Regards
Mike
Mike
andy69
Newbie
Posts: 4
Registered: 20-01-2011

Re: Phone Call Help

thanks, so do i have UNLIMITED free calls between 1900-0700 and sat and sun? Or is it just £55.00 worth? Or is the £55.00 worth for calls like mobiles, and outside of the hours above? Thanks again
Superuser
Superuser
Posts: 1,831
Thanks: 421
Fixes: 5
Registered: 05-11-2008

Re: Phone Call Help

Quote from: andy69
thanks, so do i have UNLIMITED free calls between 1900-0700 and sat and sun?

Yes that is correct for 01,02,03, 0845, 0870, remember to hang up and redial before 60 mins tho, or you will be charged per minute there after.
Quote from: andy69
Or is the £55.00 worth for calls like mobiles, and outside of the hours above? Thanks again

Yes Smiley
Regards
Mike
Mike