No dial tone!! Help
Helpppp!! Can anyone help, I am trying to get in touch with customer services for my elderly vulnerable mom. She hasn't had a landline with plusnet since Tuesday and I cannot get through to customer services!! Is there a way to log a fault without an account (she is old and hasn't got one) she also has just had an operation is self isolating and had an emergency call button on the landline, so if she falls there is now no way to get help!! I am sooo worried!! ????
6 REPLIES 6
Plusnet Help Team
Re: No dial tone!! Help
Thanks for your post @Sscraggles
I'm really sorry to hear that this has happened.
Can you drop me a PM with her landline number so I can get this chased up?