Line fault and billing problem

[#1]

Since your "Live Chat" appears to be dead and the Customer Service number does not take calls how do I get in touch re the above?

[#2]

Since your "Live Chat" appears to be dead and the Customer Service number does not take calls how do I get in touch re the above?

[#3]

Hi @mgrieve19

I can see that you have since been in contact with our support teams, who have raised the issue to our suppliers. Sorry for any inconvenience that has been caused.

[#4]

Thank you, I was able to speak to one of your team yesterday who very quickly and helpfully got things in hand for me, she has subsequently followed up to keep me informed re progress and will confirm resolution on Monday, once I was able to get through the customer service has been excellent

Much appreciated