The website says my line rental saver is in place, but I was billed £19.99 for line rental last month and there's nobody to talk to on the phones about this. Can someone contact me to get this sorted please. Thanks.
I'm sorry that your latest bill was higher than expected and for any inconvenience that this has caused you. I've looked into this now and my reply contains some account specific information. As this is the case, I've added it as a ticket on your account and you can view this here.
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