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Line Rental Saver

allanforsyth
Newbie
Posts: 2
Registered: ‎30-04-2020

Line Rental Saver

‎30-04-2020 11:19 AM

The website says my line rental saver is in place, but I was billed £19.99 for line rental last month and there's nobody to talk to on the phones about this. Can someone contact me to get this sorted please. Thanks.

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EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: Line Rental Saver

‎01-05-2020 4:18 PM

Hi @allanforsyth,

 

I'm sorry that your latest bill was higher than expected and for any inconvenience that this has caused you. I've looked into this now and my reply contains some account specific information. As this is the case, I've added it as a ticket on your account and you can view this here.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
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