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How do I request a line test for POTS ?

FIXED
starfry
Rising Star
Posts: 306
Thanks: 24
Fixes: 2
Registered: ‎14-09-2007

How do I request a line test for POTS ?

Hi, I noticed yesterday that my land-line isn't working (yes, I tested at the openreach master socket). No dial tone. How do I request a line test ?

I can't say when it stopped working but some time in the last week or so.

My broadband (on the same line) is working fine - this is just the land-line phone.

1 REPLY 1
Dan_the_Van
Superuser
Superuser
Posts: 4,613
Thanks: 2,923
Fixes: 138
Registered: ‎25-06-2007

Re: How do I request a line test for POTS ?

Fix

@starfry 

fault reporting link https://www.plus.net/help/report-a-problem/ 

It reports back to the mobile number associated with your account

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.