cancel
Showing results for 
Search instead for 
Did you mean: 

Home phone voicemail

Highlighted
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Home phone voicemail

Hello

Is it possible to extend the number of rings before the Home Phone Voicemail answers?

I'm in a wheelchair and nearly never get to the phone before the voicemail cuts in.

Thanks

Richard

2 strokes good - 4 strokes bad : George Orwell.
6 REPLIES 6
Highlighted
Hero
Posts: 3,919
Thanks: 794
Fixes: 18
Registered: ‎30-07-2008

Re: Home phone voicemail

On standard Voicemail, no - it's fixed at 'medium' (seven rings).

Voicemail Extra (£3 per month) offers the facility to change the timing, thus:

Change how many times the phone rings before Voicemail Extra answers
  1. When you hear the main menu press 2 to go to Personal Options
  2. Then press 3 to go to Calling Options
  3. You'll be shown what the number of rings is currently set to
  4. Press 0 to choose 'immediate' (no rings)
  5. Press 1 to choose 'short' (four rings)
  6. Press 2 to choose 'medium' (seven rings)
  7. Press 3 to choose 'long' (ten rings)
When somebody says it’s not about the money, it’s about the money.
Highlighted
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: Home phone voicemail

Thank you.

I wonder if its possible to simply turn the voicemail off...

2 strokes good - 4 strokes bad : George Orwell.
Highlighted
Hero
Posts: 3,919
Thanks: 794
Fixes: 18
Registered: ‎30-07-2008

Re: Home phone voicemail


@Richard-261 wrote:

...turn the voicemail off...

Yes - it's provided by default, but if you log in to your account, and then click on

https://www.plus.net/plustalk/index.php?page=wlr_add_call_features

you can turn it off.

It has to be said that Plusnet's systems are frequently flaky, so if it doesn't work, post another reply here and one of the Plusnet Help Team will sort it.

When somebody says it’s not about the money, it’s about the money.
Highlighted
Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 272
Fixes: 57
Registered: ‎26-03-2018

Re: Home phone voicemail

@Richard-261 - 198kHz is correct. 

 

Can you give it a go and let us know if we need to look into this further? 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Highlighted
Grafter
Posts: 30
Thanks: 4
Registered: ‎03-01-2017

Re: Home phone voicemail

I certainly will, but it might not be for a day or two. A bit preoccupied.

2 strokes good - 4 strokes bad : George Orwell.
Highlighted
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Home phone voicemail

That's great, @Richard-261.

 

Please do let us all know how you get on.

 

If you need anything else in the meantime, please get in touch.