cancel
Showing results for 
Search instead for 
Did you mean: 

Downloadable Home Phone Bills!

bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Downloadable Home Phone Bills!

Any update on a fix for this?
Bob
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Downloadable Home Phone Bills!

We have a fix, just gotta get it through testing now. Wink
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Downloadable Home Phone Bills!

This appears to be working now  :).
Bob
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Downloadable Home Phone Bills!

Yep, sorry guys I meant to post this in here earlier.
We rolled the fix for this out this afternoon. Smiley
HartPD
Newbie
Posts: 9
Registered: ‎31-07-2007

Re: Downloadable Home Phone Bills!


Thanks for this, it works fine and is much appreciated to be able to download the phone calls in csv.
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Downloadable Home Phone Bills!

I've got a problem again downloading the calls list using IE7 and Microsoft Works spreadsheet (error message attached).
Anyone else?
Bob
[Edit] I've managed to download and open it by right mouse clicking on the link and using "Save target as". It's if I left mouse click on the link that I get the error.
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Downloadable Home Phone Bills!

Working fine for me!
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Downloadable Home Phone Bills!

Paul, which browser and spreadsheet are you using?
Bob
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Downloadable Home Phone Bills!

I'm using Excel 2007 and it works with both IE7 and Opera 9.51
bobboulby
Grafter
Posts: 1,139
Thanks: 4
Registered: ‎20-07-2007

Re: Downloadable Home Phone Bills!

I've just tested it on my company laptop using IE6 and Excel 2003 and it works ok.
Maybe it's a Microsoft Works problem or maybe it's a problem with my PC (it was working last time I tried it though).
Is there anyone else who uses MS Works who can test it?
Bob
Not applicable

Re: Downloadable Home Phone Bills!

I have tried it with Works spreadsheet and the calls downloaded OK after browsing and selecting Works ss.
The initial message was:
Cannot change the document.....(dates) - calls - 1....
The document is read-only or is open by another user application. To change this file, save it with a different file name.
I then saved it as wss and it is opening normally.
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: ‎17-10-2007

Re: Downloadable Home Phone Bills!

Downloaded calls 09/06/2008-08/07/2008 and 09/05/2008-08/06/2008 successfully but attempting  18/03/2008-08/05/2008 (I signed up in March) the 09/05/2008-08/06/2008 file is downloaded. The bill details displayed on the screen are for the correct dates.
Is anyone else seeing this problem with old (or first) months?
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Downloadable Home Phone Bills!

it is reported that they have archived old calls, to spead up bad billing, see status reports, dont know the cut off date, or even if we can, or will be able to get at the archive, over to James B
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Downloadable Home Phone Bills!

I'm pretty sure that we're not archiving call that recent.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Downloadable Home Phone Bills!

just checked mine, gone back to Aug 2006 no problem (thats when I started home phone) and  downloaded the CSV