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Diagnosis Code T073

legalfreak
Dabbler
Posts: 15
Registered: ‎08-12-2014

Diagnosis Code T073

Home phone has died (Broadband working) since this morning. Have raised ticket and being dealt with.

Does anyone know what the above Diagnosis Code means?

Thanks!
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,248
Thanks: 9,180
Fixes: 1,478
Registered: ‎21-04-2017

Re: Diagnosis Code T073

Hi there.

Fairly sure that's just an internal code our system generates when it reports a line fault to Openreach.

Line tests have failed with fault location EX which means there's a suspected problem at the exchange.

I can see an engineer is assigned to the job as of yesterday morning and we've been given an estimated repair time of by 06/08/18 17:00:00.

We'll update you when we know more.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team