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Caller id

biggles001
Rising Star
Posts: 60
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Caller id

Tried to talk to agent using online chat,and was talking to Jane,until my dog decided to jump on me and the laptop,whereupon we were cut off.
My phone service migrated from Talktalk this morning,but for some reason Caller display does not work,even though,it was agreed to be part of my package (agreed with Justin two weeks ago),and paid for then.Please would someone re-instate CLI (Caller Display) as soon as possible,it is imperative as we use it for security. Sad
6 REPLIES
biggles001
Rising Star
Posts: 60
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Re: Caller id

Managed to talk on line,and cd should be on the run within 24hrs
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Caller id

It should be working now if you can try it.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
biggles001
Rising Star
Posts: 60
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Re: Caller id

Hi Matthew,
Just tested the caller id,no joy I'm afraid  Sad
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Caller id

Can you try dialling *#234# . If there is an announcement to state that the service is disabled, please try enabling it by dialling *234# .
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
biggles001
Rising Star
Posts: 60
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Re: Caller id

Sorry Matthew,
Tried that several times,all I get is that callers id will not be displayed.Now getting frustrated!!
biggles001
Rising Star
Posts: 60
Thanks: 11
Fixes: 1
Registered: 25-10-2015

Re: Caller id

Success at last,looks like caller display went live at around 2330 last night,thanks to those that helped