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Caller display not working

GaryDC
Newbie
Posts: 1
Registered: ‎14-06-2023

Caller display not working

‎14-06-2023 12:53 PM

Hi, like many other people, since joining Plusnet (activated on 5th June) I have had no caller display which was working previously with BT. My mother joined at the same time and hers is not working either and it is more important for her. I can provide her account number if needed. It would be nice if it could be fixed. Thanks.

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: Caller display not working

‎15-06-2023 12:09 PM

Hi @GaryDC 

I've pressed some buttons and caller display should be active within 24 hours for you.

Can you drop me a private message here with your mother's account username?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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