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Caller display not working

FIXED
jonsharp
Newbie
Posts: 2
Registered: ‎13-06-2023

Caller display not working

Since moving to Plusnet a few weeks ago my Caller ID display has stopped working. I've checked the service is enabled via website Phone/Call features area and I've followed the FAQ with regard *#234#   - no joy - says unavailable, which is clearly not right as it worked fine with BT.

3 REPLIES 3
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,568
Thanks: 596
Fixes: 99
Registered: ‎27-11-2020

Re: Caller display not working

Fix

@jonsharp it wasn't added in on the suppliers side but I have actioned it now for you. It should work within 30 mins but please give it 24 hours

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
jonsharp
Newbie
Posts: 2
Registered: ‎13-06-2023

Re: Caller display not working

many thanks - all sorted.

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,568
Thanks: 596
Fixes: 99
Registered: ‎27-11-2020

Re: Caller display not working

Awesome glad to hear it. Have a fab day.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team