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Caller ID not working after switching from BT

FIXED
hash
Newbie
Posts: 2
Thanks: 1
Registered: ‎31-05-2023

Caller ID not working after switching from BT

‎31-05-2023 6:11 PM

Hi there,

I recently switched to Plusnet from BT but my Caller ID is no longer working despite my Plusnet account showing it being as active.

I've seen numerous posts on the forum reporting such an issue.

Please could someone help me with this.

Thanks!

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Caller ID not working after switching from BT

Fix

‎01-06-2023 3:23 PM

Hi @hash 

I'm sorry to hear your caller display is not working.

I've arranged for that to be fixed and it should be activated within 24 hours.

Let me know if there are any issues.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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hash
Newbie
Posts: 2
Thanks: 1
Registered: ‎31-05-2023

Re: Caller ID not working after switching from BT

‎01-06-2023 6:41 PM

Hi @Gandalf,

I'm pleased to report that my caller ID is now working again!

Thanks!

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