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How to report a phone line fault

gbeldon
Hooked
Posts: 7
Thanks: 1
Registered: ‎18-06-2019

How to report a phone line fault

My broadband has become really slow and there's no dial tone on the phone.
The report a landline problem page says "Report your problem by text or online using our troubleshooter." I can't find anywhere to report it online. The only option appears to be to be text message, but I don't currently have a mobile.
Please can somebody tell me how I report the fault online?

2 REPLIES 2
jab1
Legend
Posts: 17,180
Thanks: 5,510
Fixes: 255
Registered: ‎24-02-2012

Re: How to report a phone line fault

@gbeldon Try using this link: https://faults.plus.net 

John
gbeldon
Hooked
Posts: 7
Thanks: 1
Registered: ‎18-06-2019

Re: How to report a phone line fault

Thank you!

Fault now logged.