Caller Display

[#1]

Hi - transferrred to homephone a week or so ago and still no caller display. Using the niumber(s) suggested elsewhere just gets a 'Service unavailable' response. Is it just a backlog in activation?
Cheers

[#2]

Hi telweb
Welcome to Plusnet, sorry to hear that the caller display is not working.  I'll look into that now for you and come back to you shortly.
Best wishes
Sharon

[#3]

Hi again!  I have double checked everything and although it was ordered on the account, this was not filtered through to our suppliers so I've added this now for you.  It should be active today and I've refunded the subscription for it that you paid on your initial fee.  If by tomorrow you still don't have the facility on your line, please don't hesitate to contact me 

[#4]

Thank you Sharon
(update: just checked and its up and running - thanks again )

[#5]

Awesome!    Thanks for the heads up and thank you for your patience.  Not a great start I appreciate but hopefully it'll be smooth sailing from now.