Bombarded with anon callers
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Bombarded with anon callers
07-03-2013 7:22 PM
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I've seen similar threads on the forum about the above topic, but my issue seems related to migrating over from Sky a few weeks back.
Previously with Sky we got a few nuisance calls per week. We're now subjected to 4-5 daily. I'm registered with TPS.
I know we can get anonymous caller reject at £4pm, which I think is excessive, but would think PN could do something before I need to revert that that course of action, surely?
Would it be an idea to raise a ticket?
Re: Bombarded with anon callers
07-03-2013 9:14 PM
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I've not had any cold calls in the last two months as far as I can remember and can count the number of cold calls in the past year on one hand.

Re: Bombarded with anon callers
07-03-2013 9:46 PM
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It is infuriating when companies like Plusnet customer support call you with caller ID withheld expecting you to answer, when because of these other constant nuisance calls you are somehow expected to guess which is the one call you should answer when the other 139 'Caller ID' withheld calls this week have been from various foreign con artists, or an auto dialer that when you answer nobody is there !.

It is about time that it should be compulsory to send caller ID, so the receiver can CHOOSE to filter what they answer.
Re: Bombarded with anon callers
07-03-2013 9:52 PM
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Genuine callers who have agreed to my terms can then press a number to be put through while known numbers / family etc will get straight through.
Re: Bombarded with anon callers
07-03-2013 10:57 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bombarded with anon callers
08-03-2013 11:07 AM
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Re: Bombarded with anon callers
08-03-2013 1:49 PM
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Quote from: purleigh I get around TWENTY a day, and you eventually get to the point where you just don't answer the phone anymore.
Funny you should say that. I had two on the first day that I had the line installed. And from that date the ringer has been turned off on the phone. As we use mobiles for everything the only reason I've got the landline is for the broadband, shame that you have to have the phone as well, or I wouldn't bother at all.
I suppose it comes in handy now and again if I have to ring an 0800


Re: Bombarded with anon callers
08-03-2013 2:35 PM
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Quote from: BillBS16 Funny you should say that. I had two on the first day that I had the line installed. And from that date the ringer has been turned off on the phone. As we use mobiles for everything the only reason I've got the landline is for the broadband, shame that you have to have the phone as well, or I wouldn't bother at all.
Bearing in mind it would more than double our monthly call costs if we had "anytime"


* mobile PAYG per min charges less than land-line and no set-up for 01/02/03 numbers

Using a TP-Link Archer VR600 modem-router.
Re: Bombarded with anon callers
08-03-2013 4:55 PM
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I work alongside Trading Standards and I got a CPR Callblocker from them. Seems a decent piece of kit as you can program it to block certain types of calls from ' withheld ' to ' international' etc . It gets very good reviews on Amazon, and is £40 - a good investment and cheaper than renting this facility from Plusnet at £4pm.
The issue that continues to bother me is the fact this problem only occurred when I moved service to Plusnet. Are they selling my number I wonder?
Re: Bombarded with anon callers
08-03-2013 5:00 PM
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Re: Bombarded with anon callers
08-03-2013 5:03 PM
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Quote from: James I can assure you that we are most certainly not "selling" your number.
Then, have you got any other explanation?
Re: Bombarded with anon callers
08-03-2013 5:58 PM
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Would be nice to get an explanation for my family being disturbed up to 11.30pm by these calls, when it NEVER happened prior to moving my phone and broadband to Plusnet. Something a bit more in-depth than ' it wasn't us ' would suffice.
Re: Bombarded with anon callers
08-03-2013 6:10 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bombarded with anon callers
08-03-2013 6:14 PM
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I can see you've signed up for TPS but was this within the last month? If so you need to give it time to filter through.
As an aside, I never received unwanted calls, for about 5 years that I had my mobile number. About a week after I made a claim on my car insurance, the calls started coming and haven't stopped since. Have you given your number out to another company recently?
Re: Bombarded with anon callers
08-03-2013 6:40 PM
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I did get a bit ratty with the one company who called me three times and could only offer me a quote of three times my renewal on the first time .......
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