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1571 yet again.

FIXED
Djay
Hooked
Posts: 9
Thanks: 1
Registered: ‎21-10-2019

1571 yet again.

I want 1571 voicemail disabled but it is not ticked as one of my Call features. Can you deactivate it as I do not require it and never signed up for it. Thanks

5 REPLIES 5
RichardB
Champion
Posts: 941
Thanks: 318
Fixes: 33
Registered: ‎19-11-2008

Re: 1571 yet again.

Hi
You can disable 1571 in the member centre.
https://community.plus.net/t5/Home-Phone/How-to-turn-OFF-1571/m-p/1223182#M18961
Try ticking and applying Voicemail, leave it 24 hours, then untick it.
Wait 24 hours and test.
Regards
Richard
Djay
Hooked
Posts: 9
Thanks: 1
Registered: ‎21-10-2019

Re: 1571 yet again.

Many thanks but, if it was that simple why did this happen ?

https://community.plus.net/t5/Home-Phone/disable-1571/td-p/1848236

Plus of course I would have no way of testing it.

I prefer to wait and get a member of Plusnet to permanent disable a facility that I neither asked for nor want.

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: 1571 yet again.

Fix

Please accept our apologies for the inconvenience caused here @Djay

I've now placed the order to remove 1571 from your line, which should complete in a few hours, and will not be re-added unless you do so via your Member Centre.

 Adam
 Plusnet Help Team - Leeds
Djay
Hooked
Posts: 9
Thanks: 1
Registered: ‎21-10-2019

Re: 1571 yet again.

Adam

 

Many thanks for your help.

Problem solved

 

DJay

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: 1571 yet again.

Great stuff @Djay, thanks a lot for letting me know. Please feel free to reach out if you have any further issues at all. Smiley

 Adam
 Plusnet Help Team - Leeds