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1571 Removal

Highlighted
Hooked
Posts: 7
Registered: ‎08-10-2016

1571 Removal

Hi,

I have 1571 on my line. I've never requested it and have no option to remove it in my account. I need it removed. Can this be done please?

Thanks,

Andy
4 REPLIES 4
Highlighted
Hero
Posts: 4,735
Thanks: 1,438
Fixes: 27
Registered: ‎30-07-2008

Re: 1571 Removal

In the Member Centre. Login required -

 

https://www.plus.net/plustalk/index.php?page=wlr_add_call_features

Ω is where the is
Highlighted
Hooked
Posts: 7
Registered: ‎08-10-2016

Re: 1571 Removal

Yes thanks I've been there but I don't have voicemail ticked and I still have 1571.

I've read if this happening too someone else on these forums and someone sorted it for them.
Highlighted
Hero
Posts: 4,735
Thanks: 1,438
Fixes: 27
Registered: ‎30-07-2008

Re: 1571 Removal

Ah, OK. The Home Phone Control Panel does seem somewhat prone to error at times.

Someone will be along tomorrow to give the system a kick I have no doubt.  Smiley

Ω is where the is
Highlighted
Plusnet Staff
Plusnet Staff
Posts: 2,226
Thanks: 398
Fixes: 122
Registered: ‎22-08-2015

Re: 1571 Removal

Hello @aca1976

 

It looks like the voicemail feature was just enabled on the line itself, and not your account as well.

 

I've now placed an order to remove it for you. It should be gone within 24 hours.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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