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world of tanks still unplayable

gary12345
Dabbler
Posts: 11
Registered: 22-07-2013

world of tanks still unplayable

five days ive tryed to play this game and its useless ping jumps 999 then back to 30 -40 then 999 then dead i just cant play it
rang lots of times, they say your speed and connections are fine which is true, but its the ping spikes packet loss all the time
i have tryed everything i no on my side and changed everything turned windows and router firewall off makes no difference still the same
3 REPLIES
Community Veteran
Posts: 5,369
Thanks: 194
Fixes: 2
Registered: 11-08-2007

Re: world of tanks still unplayable

Have you considered setting up a ThinkBroadband Broadband Quality Monitor to graph your line's ping performance ?
Have you had your upload speed uncapped ? - as slow upload speed can cause ping spikes if the upstream path saturates.
gary12345
Dabbler
Posts: 11
Registered: 22-07-2013

Re: world of tanks still unplayable

yes upload as been uncapped will try the other
Plusnet Help Team
Plusnet Help Team
Posts: 12,718
Thanks: 102
Fixes: 31
Registered: 27-04-2007

Re: world of tanks still unplayable

@gary12345
I'd agree from looking at recent fault tickets that the connection seems to be stable again and that speeds have recovered.
If you could give the TBB monitor a go as suggested, also assuming you use windows performing a pathping in a command prompt when the issue is evident could be of help too.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team