Hello everyone - have recently had quite a bit of an issue regarding 'NAT Type Failed' on both my PS4 and Xbox One. I left the house on Friday night and the devices were working perfectly fine - as they have been for the past 5 years; to come back this Tuesday to discover neither device wants to connect a NAT type.
Both devices connect to the internet and sign in to their respective services - but I am unable to game/speak to my friends online due to NAT issues.
No settings changed on the devices or on the router (will get to that shortly) so I am at my wits end as to why the devices are not working properly on our home connection.
I have been using the HubOne for the past few months with no issues - so have bought a third party router to see if the HubOne router was faulty all of a sudden. Sadly the new router doesn't seem to have fixed the issue. Interestingly however my devices do connect fine on my friends' wifi as well as if I mobile hotspot the devices.
I have contacted plusnet support a lot over the past few days to see if I can get anywhere but unfortunately they are not sure what has happened.