Static IP
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- Re: Static IP
05-05-2017 7:54 AM
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Stage two of my install is scheduled today. I was wondering if anyone knows how the handoff from the previous service (FTTC in my case) to FTTP is done? I have a static IP, so that would need to be assigned to the new service.
Fixed! Go to the fix.
Re: Static IP
05-05-2017 8:34 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Static IP
05-05-2017 10:22 AM
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Thanks @bobpullen - the OR engineer has finished the job, the ONT has a nice green light - but the FTTP connection doesn't appear to be live. The FTTC connection still has the static IP address. Does someone need to flick a switch at your end?
05-05-2017 10:42 AM
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Ah, fixed it myself - just disconnected the FTTC modem and power-cycled the ONT. Speed is not quite at FTTP levels yet, at least on the upload. I had asked for the account to be upgraded to 80/20, so perhaps that hasn't been done yet.
Re: Static IP
05-05-2017 12:55 PM
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Try another disconnect/reconnect.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Static IP
05-05-2017 2:51 PM
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Thanks @bobpullen - that has improved matters somewhat - still not quite 80/20, but I saw your note on the ticket.
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