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Slower than expected Full Fibre speed

and107
Grafter
Posts: 25
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Registered: ‎14-05-2020

Slower than expected Full Fibre speed

Hi All,

 

I upgraded to Full Fibre 900 which was installed on the 24/12/24. Was getting speeds of around 550MBPS with the best being up to 600MBPS. Last couple of days it seems to struggle to reach the minimum and the latest speed tests I have done are giving about 447mbps but has been lower today. We were supplied with a new Hub 2 Router and I wonder is there any change of config needed at all?

I can attach the log if that would help?

 

Thank you in advanceScreenshot 2024-12-30 at 5.08.51 PM.png

 

Thank you in advance

Screenshot 2024-12-30 at 4.46.19 PM.pngScreenshot 2024-12-30 at 5.05.33 PM.png

14 REPLIES 14
MisterW
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Re: Slower than expected Full Fibre speed

Are those speed tests on a wired connection ?

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and107
Grafter
Posts: 25
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Registered: ‎14-05-2020

Re: Slower than expected Full Fibre speed

It was on a wireless connection as my Mac Laptop does not have a network port.
MisterW
Superuser
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Re: Slower than expected Full Fibre speed

Sorry but you really need a wired test to confirm whether there's a basic problem with the connection. Your speed tests are about right for a WiFi 5  wireless connection via the Hub 2.

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dvorak
Moderator
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Re: Slower than expected Full Fibre speed

With my MacBook Pro I see this wireless:

CleanShot 2025-01-01 at 19.31.43@2x.png

and this is wired:
CleanShot 2025-01-01 at 19.33.17@2x.png

This is the adapter I use https://www.amazon.co.uk/gp/product/B07M8GSLQB/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1

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and107
Grafter
Posts: 25
Thanks: 4
Registered: ‎14-05-2020

Re: Slower than expected Full Fibre speed

Thank you Hopefully this will work and I can test on a wired connection

and107
Grafter
Posts: 25
Thanks: 4
Registered: ‎14-05-2020

Re: Slower than expected Full Fibre speed

Thank you for your helpful advice and will try the wired approach

redsox9
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Registered: ‎04-06-2016

Re: Slower than expected Full Fibre speed

I see too many complaints about slow Internet speeds. Is this the answer?

 

Moderators Note: Advertising link removed

 

Dan_the_Van
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Re: Slower than expected Full Fibre speed

jab1
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Re: Slower than expected Full Fibre speed

@Dan_the_Van I thought @redsox9 (who has been on the forums for 9 years) would have more sense than to believe an item clearly marked 'repeater' would do what the claim in his post said, disregarding the fluff from the 'engineer' - which is obvious lies.

John
dvorak
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Re: Slower than expected Full Fibre speed

The bottom of the (now removed) link says:
"THIS IS AN ADVERTISEMENT AND NOT AN ACTUAL NEWS ARTICLE, BLOG, OR CONSUMER PROTECTION UPDATE"
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jab1
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Re: Slower than expected Full Fibre speed

Thanks, @dvorak  - I gave up reading before I got that far, it was so blatantly wrong.

John
redsox9
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Re: Slower than expected Full Fibre speed

@Dan_the_Van 

Thanks for shooting it down.

Townman
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Re: Slower than expected Full Fibre speed

@redsox9

This is utter nonsense!!!

If the “problem” is router throttling (that is reducing the speed / throughput between the router and the internet) over time then “fixing” the local WiFi network (by whatever means) is not going to address the discussed “problem”.

Yet more technology FUD to beguile people into parting with their cash, without thinking through the claims.

EDIT: drafted earlier in the day but not sent … after doing so I can now see the various updates. Arrived at the “party” later than intended!!

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Dan_the_Van
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Re: Slower than expected Full Fibre speed


@redsox9 wrote:

Thanks for shooting it down.


Once I started to read the supplied link it was clear that it was an advert.

Can't blame me for the number of negative reviews of the product.