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Potential latency Issue

Eatpower
Grafter
Posts: 48
Thanks: 5
Registered: ‎18-08-2014

Potential latency Issue

Hello everyone, I’m experiencing an issue on Fortnite. There’s a setting that measures the ping in real time called the latency netdebug stats, and I noticed lately that the white line that usually is thin has gone chunky. From my understanding, that white chunky line indicates micro-jittering. I just need someone to help and make sure they can’t see any discrepancies or perhaps help alleviate this issue. I feel I’m getting knocked too quickly in game, despite moving or dodging and it always feels too late or if I get into a cqc with another player, the player usually always wins. I use a lan connection that’s connected to my room to the living room where the router is placed. This issue has been prevalent on two routers I’ve owned one was the Netgear Night Hawk Rax 10 and then I upgraded my router to a Asus Tuf Ax6000 and this has carried over. I realistically don’t know what I can do anymore, I changed the DNS settings to cloudflare and it did look like it was working as the line we t

2 REPLIES 2
Eatpower
Grafter
Posts: 48
Thanks: 5
Registered: ‎18-08-2014

Re: Potential latency Issue

I've attached the image of the net debug stat in Fortnite.

Linzi_H
Plusnet Help Team
Plusnet Help Team
Posts: 16
Thanks: 6
Registered: ‎11-12-2024

Re: Potential latency Issue

Hi @Eatpower 

We'll certainly do our best to help out here. 

Have you tried a different ethernet cable?
Do you see this happening on any other games?

If you head to Test My Broadband Speed you can find information on how to test your broadband performance, and report any problems. 

Linzi