Poor Full Fibre Speed

[#1]

Hi,

I'm on the full fibre 900 package. I'm only getting 53Mbps(!) when upstairs and 63Mbps when next to my hub downstairs. This is a Wi-Fi connection, on a smartphone.

I have also tried on my PC (upstairs, Wi-Fi), a very disappointing 84Mbps.

Any ideas?

[#2]

@athifali 

Is it possible to do a speed test on a wired connection?

It's not beyond the realms of possibility that you are receiving the full speed at your router and it's the WiFi that's letting you down.

Brian

[#3]

Hi Brian,

Thanks for the reply. I've just carried out a wired test, it's come back as 646Mbps. Not far off my estimated, but wondering if this could be better?

Any recommendations on a Wi-Fi booster or workarounds for the sub 100Mbps on non-wired devices?

[#4]

In both cases I would first suspect the end devices.

There is a Speedtest "app" (rather than "in browser") which I would try on the cabled device.

On WiFi my first guess is 2.4GHz WiFi and a device that isn't capable of the latest WiFi standards.

That's also true of the Plusnet Hub 2 but it will do better than 63Mb/s.

Try some different WiFi devices if possible.

[#5]

@athifali 

While the wired test is better you should be getting near the advertised speed of 900. Anything else running at the same time?

As for WiFi - any chance of laying ethernet cable round the house to a WiFi Access Point (WAP)? Gives a good solid starting point.

Brian

[#6]

I'll try with an app later today and fiddle with frequencies, thanks.

[#7]

Nothing else running concurrently. I may have to look into a WAP...

Thanks

[#8]

@athifali 

Hub Two with Full Fibre 900 a wireless speed test when connected to 5GHz gives me a speedtest result for my HP laptop of

Download: 300.99 Mbps Upload: 107.0 Mbps 

My Pixel 7 speedtest is Download: 505 Mbps Upload: 106Mbps 

Speeds of around 75 Mbps with be 2.4GHz

Hub Two >Home >My network will detail which devices are connected to 2.4 or 5 GHz

EDIT: for improved speeds you need to look at WiFi 6 or better, Hub Two is only 5

HTH

[#9]

I have replaced my hub with a GL-iNet Flint 2 router, I receive fantastic speeds.

https://store-uk.gl-inet.com/

Moderators Note: Removed referral link and replaced with direct link.