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Optical Network Termination

JohnFol1
Grafter
Posts: 35
Thanks: 2
Registered: ‎18-04-2018

Optical Network Termination

Hi there, 1st engineer visit to house done and "cable" to outside of house is now in place. I can see from PlusNet the next visit is to fit an Optical Network Termination "socket" inside the house.

The original phone line enters the house under the stairs however I've diverted it to my garage.

However there's no ducting so I'm anticipating Openreach will place the ONT in the house and I assume it'll be under the stairs.

Given there's no power or possibility of power in the cupboard, do I have any options or do I need to cancel the order?
4 REPLIES 4
mike600
Dabbler
Posts: 17
Thanks: 12
Registered: 2 weeks ago

Re: Optical Network Termination

You need to think of some alternative location(s), as if there's no power, it will not work.

JohnFol1
Grafter
Posts: 35
Thanks: 2
Registered: ‎18-04-2018

Re: Optical Network Termination

Thanks Mike.
Would Openreach route cable through the house?
MisterW
Superuser
Superuser
Posts: 19,517
Thanks: 8,603
Fixes: 559
Registered: ‎30-07-2007

Re: Optical Network Termination

They will supply up to 10m of internal fibre and will clip to skirting boards/door surrounds etc but will not drill through internal walls.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

TheRealDabhand
Grafter
Posts: 61
Thanks: 9
Registered: ‎11-06-2024

Re: Optical Network Termination

They did eventually drill through my wall when I had the 2 month problem of trying to get mine done, I think this was because there was literally no other way to do it to get it into the house, and if others in my block 2 floors above me need it it has to go through the ceiling of my cupboard into theirs and further to give them it too. Just based on the layout of my home and where the cable came into the building from outside.

So maybe there is a bit of hope for the OP?