Is this normal?
Had a full fibre install last few days, it's working great but when gardening today noticed this .... see attachment 'Openreach_OutsideIssues.png' picture (apologies for poor quality).
Missing protection for the duct and fibre optic cable.
Fibre optic cable is just loose and away from the wall at duct end, very easy to 'snag' / 'catch' while gardening and at least one neighbourhood cat has taken a liking to it.
Lower capping missing but that shouldn't be an issue as the older copper cable and older duct aren't needed anymore.
Does this just need Openreach to come back out and
a) protect the full fibre duct with 'Connector Bend 4'
b) secure or cap the full fibre cable so that it isn't loose / can't easily be snagged
or is other remedial work needed?
How do I go about reporting this?
