Lost connection

[#1]

Lost connection tonight.
Modem appears to be sync OK but Pppoe not connecting.
Assume some outage?
01383 exchange.

[#2]

Have switched off VDSL modem and the router and will leave for 30 minutes and try again.

[#3]

I have been notified this evening that customers in the Glasgow area may be suffering an outage on our FTTC and ADSL2+ products.
Don't know much more than that at the moment.

[#4]

OK - I had just finished the fault checks and when I reverted to my normal login it connected OK again!
I have tried to cancel the fault tests on the line.