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LAN not green

FIXED
craigy1
Newbie
Posts: 2
Fixes: 1
Registered: ‎04-08-2023

LAN not green

Just had an installation for full fibre, however was not delivered an ethernet cable for the engineer to test... Bought one cat5e, plugged in but LAN still shows as not green on the white box. Does it take a few hours to activate?
2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 15,229
Thanks: 5,836
Fixes: 416
Registered: ‎30-07-2007

Re: LAN not green

Bought one cat5e, plugged in but LAN still shows as not green on the white box.

@craigy1 there's a cable supplied with the router ( Hub 2 ) ?

What router are you using and how is it connected to the white box (ONT) ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

craigy1
Newbie
Posts: 2
Fixes: 1
Registered: ‎04-08-2023

Re: LAN not green

Fix
All good now 😃 4pm it seemed to have corrected itself... Green light all on. Thanks anyway 👍