Just had it installed as of 27th
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- Re: Just had it installed as of 27th
Just had it installed as of 27th
28-02-2026 7:14 PM
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Not sure on this and could be looking at it wrong but.
So I ordered 900mb Package.
But the router only seems to be syncing at 500mb (yes this is the guaranteed speed)
But I thinking I've been put on the 500MB package by Openreach/plusnet in error, as all I'm getting is the download speed of 250mb wireless or wired, which I believe is the guaranteed speed of 500mb?
Could this be the case or I'm I supposed to wait for the speeds to get better over a period of time?
Re: Just had it installed as of 27th
28-02-2026 7:27 PM
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Re: Just had it installed as of 27th
28-02-2026 7:32 PM - edited 28-02-2026 7:33 PM
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This was a test in my routers software, not via wifi.
Your answer doesn't really help either
Re: Just had it installed as of 27th
28-02-2026 8:25 PM
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What make & model router are you using ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Just had it installed as of 27th
28-02-2026 8:29 PM
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TUF-AX3000 V2
Re: Just had it installed as of 27th
28-02-2026 10:53 PM
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A quick google of that and it sounds like a common complaint about the adaptive QOS can't handle the speeds, and disabling it (Adaptive QoS > QoS) usually fixes it.
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Re: Just had it installed as of 27th
01-03-2026 10:53 AM - edited 01-03-2026 11:00 AM
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Thank you!! That was the problem for the full speed connecting to the router, but I'm still getting the same problem with speed going to devices
Re: Just had it installed as of 27th
01-03-2026 11:19 AM
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but I'm still getting the same problem with speed going to devices
Are those connections wired or wireless ?
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- Re: Just had it installed as of 27th